Default Username: admin and Password: P 55w0rd! Click on Antenna Pointing icon then start the program of the signal search which should start in 10 seconds. When signal is confirmed stop the signal program. Disconnect the RX cable and reconnect the TX cable. When confirmed to start press the start button and change the power setting as directed from the VSAT provider.
Once the saturation level is achieved then the provider will reset the max power of the terminal. Stop the compression test when directed by the provider, then power the modem then re-power with TX and TX cables connected. Ensure the RX light goes green after restarting. The VSAT provider will then multicast to the modem the latest version of software after which the modem will reset. After reset the modem the following lights should be green Status, RX, TX once the unit locks to the network the Net light will go green on the front of the unit and the rear.
The unit is then ready for use. I have been seeing alot of Wi-Fi interference affecting mainly the Rx of my remotes. Do you have any waveguide or in line L-band filters available? Better still, if you have a spectrum analyser connect to the Rx out on the back of the NM and see if you can see any spectrum.
Lukio ;. Reply 18 - Jan 23 rd , at pm. Hi all, I am very happy with the instant and different replays. We are VNO for Intelsat. We are located in Liberia. We have some control in hub. I have tried to push a new option file from iBuilder. I have connected the modem in another working site with all parameters same in faulty site, only changed the GPS location. I think by erasing and loading the packages and images, we can try to solve the problem.
Any advises Reply 19 - Feb 16 th , at am. I was having an outage on my network so i connected a pc direct to my moderm iDirect with a public Ip address to see if was browsing. Pls hw can i get the admin password or something to asses it back. Thank you. Reply 20 - Feb 16 th , at pm. Are you certain you have the right iSite version as applicable to your modems version?
Reply 21 - Jul 25 th , at pm. I want you to explain how to load package and image on idirect,and also how to do the cumulative upgrade. Reply 22 - Jul 26 th , at pm. What version and model of iDirect unit? I ask that because s require an upgrade prep in the more current iDS versions. Before you start you will need the following: 1. A client connected to your iDirect unit it is implied that you are in the same subnet of the iDirect unit and you can ping it 2.
A version of iSite that matches that of the iDS you intend to upgrade to. The cumulative update and image of the iDS you are upgrading to if you are upgrading to 8. If upgrading a or you just need the cumulative and the image. The Options File.
It is critical that you have this before you start as once you start the process you should NOT reboot the box whatsoever until the options file is loaded. Stable Power: This is needed to ensure that you do not lose power during the upgrade process. So, ensure you have it on a stable power source or an UPS. Once you have all of the above and can ping the box from the client, place the software packages and options file on the laptop or desktop client possibly in a folder on the desktop and start iSite.
You should see a "blue" modem icon in iSite. If you dont, check your connectivity and version of iSite. Once you have a blue modem icon, right click the remote and install the packages as follows using the "download package" feature you see when right clicking the modem : 1.
Upgrade Prep package if using a 2. Remote image ensure that it is the right one Also, ensure that you see DONE in the text box before proceeding. Download the options file by going to the main toolbar in iSite where it says Options File and select "Download from Disk. Once the box reboots, it will come up as the version you upgraded to. Ensure that you put that upgrade prep on there if this upgrade is for a I cannot emphasize that enough.
Reply 23 - Jul 20 th , at pm. Then I have restarted modem and load opt file into modem. After all above process the status bulb of modem not in green colour. According to my knowledge the status bulb should be green before receiving carrier from satellite. If anyone can help me how to resolve this will be a great help. Regards, Neil.
Reply 24 - Jul 20 th , at pm. It should be off for your IDS version. Reply 25 - Jul 20 th , at pm. Is it compulsory to have green status LED to get Rx lock. The Dashboard is the default landing page—displayed whenever Web iSite is launched.
This page provides specific modem information and operating parameters of the X1 Satellite Router. Modem Status, is comprised of these sections:. This information is presented in the Connection, Transmitter, and Receiver sections.
Transmitter — This section tracks and displays the total number of Ethernet Frames transmitted by the Satellite Router, the number of Dropped Frames, and the number of Error Frames, seen by the Satellite Router, since the modem was last restarted.
Receiver — This section tracks and displays the total number of Ethernet Frames received by the Satellite Router, the number of Dropped Frames, and the number of Error Frames, since the modem was last restarted. It provides important configuration information about the network in which the Satellite Router is connected. Management Interface — In an iDirect network, the Management Interface refers to the hub side of the network.
Multicast Groups — Using the Direction to indicate the flow of traffic, and the IP Address of the multicast group, this section lists the persistent Multicast Groups in which the X1 Satellite Router is a member. Remote Events Page When the remote is in operation, this page logs the events of the X1 Satellite Router, displaying the last 40 events that have occurred. This area, is also a monitoring and troubleshooting tool that is used to aid in resolving problems that may exist with the remote.
With the information provided in this window, an iDirect TAC representative can perform an investigation and analysis of problems with the remote and quickly pinpoint problems. Given the appropriate values, the look angle calculator determines the Polarization Offset, Azimuth True, and Elevation Actual.
Spacecraft Position — the Longitude is entered for the satellite that is being used. Elevation — an Elevation Offset is entered to derive the correct value for Elevation True.
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